222 bd's Privacy Policy

1 Introduction and Scope

By using the 222 bd website (https://222-bd.cam), you are considered to have accepted the terms set out in this privacy policy. This document has been prepared with Bangladeshi users in mind and is consistent with the data protection policy of the organisation operating 222 bd.

This policy applies to all services on the website — sports betting, live casino, slot games, payment transactions, and all customer support activities. Reading our Terms and Conditions will show you that this privacy policy is an integral part of the overall terms of use.

2 Data Collection

222 bd collects user information at various stages. This process is always purposeful and limited to the minimum information required.

2.1 Registration Information

The following information must be provided when creating an account:

• Full name and date of birth
• Mobile number and email address
• Bangladeshi National ID number or passport number (for identity verification)
• Current address
• Preferred payment method (bKash, Nagad, Rocket, Upay, or bank account details)

2.2 Automatically Collected Information

Some information is collected automatically while using the site:

• IP address and device identifier information
• Browser type and version
• Page visit time, duration, and navigation history
• Gaming activity, bet history, and transaction details
• Login time and session data

2.3 Documents for Verification

During the account verification (KYC) process, users may be required to submit scanned copies of a National ID, passport, or driving licence, along with bank statements or proof of mobile banking transactions. These documents are used solely for identity and age verification and to prevent financial fraud.

3 Purpose of Data Use

222 bd uses collected data only for the legitimate purposes listed below. Under no circumstances is this information used for unreasonable or unlawful purposes.

• Creating, managing, and securing accounts
• Processing deposit and withdrawal transactions
• Providing bonuses, promotions, and VIP benefits
• Providing support via customer service chat and email
• Preventing financial fraud and account hacking
• Running responsible gaming programmes and protecting user safety
• Improving site performance and adding new features
• Meeting applicable legal obligations

Analysing individual gaming behaviour to identify risky patterns under the responsible gaming framework and imposing limits where necessary is also an important purpose of data use.

4 Data Storage and Security

222 bd uses industry-standard technical measures to protect user data. SSL encryption is applied at every level of data transmission, keeping all information exchanged between the user's browser and our servers secure.

4.1 Technical Security Measures

• 256-bit SSL encryption — active on all transactions and login sessions
• Server-level firewall and intrusion detection system
• Encrypted database storage for sensitive data
• Regular security audits and vulnerability testing
• Two-factor authentication (OTP-based verification)

4.2 Data Retention Period

Data for active accounts is fully retained for the duration of the account. Even after an account is closed, financial transaction records, identity verification documents, and gaming history are retained for a specified period in accordance with applicable legal requirements.

5 Sharing Data with Third Parties

222 bd never sells or rents users' personal information. However, necessary information may be shared with specific third parties in the limited circumstances below:

5.1 Payment Processors

Deposits and withdrawals are processed through bKash, Nagad, Rocket, Upay, and bank transfers. The minimum information required for these transactions is shared with the relevant payment service provider.

5.2 Technology Partners

Game providers (such as Pragmatic Play, PG Soft, JILI, Evolution, and Spribe) may access game session data to operate their games. However, they cannot access users' personal identifying information.

5.3 Legal Obligations

If 222 bd is required to provide information under applicable Bangladeshi law or a court order, it will comply with that obligation. In such situations, where the law permits, an effort will be made to notify the user in advance.

6 Cookies and Tracking

The 222 bd website uses cookies and similar technologies. Cookies are small data files stored in your browser that help the site remember your preferences and session information.

6.1 Essential Cookies

These cookies are necessary for maintaining login sessions, storing security tokens, and basic site functionality. They cannot be disabled because the site will not function properly without them.

6.2 Performance and Analytics Cookies

Analytics cookies are used to collect information on which parts of the site are used most, page load times, and where users encounter problems. Data from these cookies is analysed in aggregate form and is not used to identify any individual.

6.3 Cookie Controls

You can accept, reject, or delete cookies from your browser settings. However, disabling essential cookies may prevent login and payment features from working.

7 User Rights

222 bd values giving users control over their own data. The following rights apply:

• Right to access: You can request to know what information we hold about your account.
• Right to rectification: You can request that incorrect or incomplete information be corrected.
• Right to data portability: You can request your gaming and transaction history in a common format.
• Right to restrict processing: In certain circumstances, you can request that data processing be limited.
• Right to erasure: You can request that data beyond what is required by law be deleted.
• Right to opt out of marketing communications: You can opt out of promotional emails or notifications.

To exercise these rights, contact the 222 bd customer service team via live chat or email. Processing time may vary depending on the nature and complexity of the request.

8 Account Closure and Data Deletion

If a user wishes to permanently close their 222 bd account, they can submit a request through customer service. After account closure:

• Personal contact information and preference data will be deleted within a set period.
• Financial transaction records and KYC documents will be retained for a specified period in accordance with legal requirements.
• Data that has been deleted cannot be recovered.
• It is recommended that all withdrawable balances be withdrawn before closing the account.

If an account is suspended under the self-exclusion programme, data is temporarily restricted but not deleted.

9 Minor Protection

222 bd strictly prohibits registration and use of its services by anyone under the age of 21 (21+). We take the following steps to protect minors:

• Date of birth is verified at the time of registration.
• Proof of age documents are requested during the KYC process.
• Suspicious accounts are suspended for additional verification.
• Parents or guardians can report concerns about a minor's account.

If we confirm that a minor has created an account, that account will be closed immediately and all associated data will be deleted.

10 Changes to the Policy

222 bd reserves the right to change, amend, or update this privacy policy at any time. Changes will take effect upon publication on the website.

• Users will be notified in advance of significant changes via their registered email or app notification.
• The date of changes will be clearly noted in the "Last Updated" section at the top of the page.
• Continued use of the site after a new policy is published will be considered consent to the changes.
• If a user objects to any change, they may request account closure.

You are also encouraged to visit our About Us page to read all service terms and the privacy policy together.

11 Contact

For any questions, requests, or complaints regarding the privacy policy, you can contact the 222 bd customer service team through the following:

• Live Chat: Chat directly in Bengali or English via 24/7 live chat from any page on the site
• Email: [email protected] — replies sent as quickly as possible on business days

Formal data protection requests are recommended to be sent in writing by email so that a record of processing is created. For general questions, live chat is the fastest option.